[et_pb_section fb_built=”1″ _builder_version=”4.20.2″ _module_preset=”default” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.20.2″ _module_preset=”_initial” text_font_size=”3rem” header_font_size=”3rem” locked=”off” global_colors_info=”{}”]<\/p>\n
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Effective date: February 1st, 2023<\/p>\n
Sitata, Inc (“us”, “we”, or “our”) operates the https:\/\/www.sitata.com website, API, and the Sitata mobile application (hereinafter referred to as the “Service”).<\/p>\n
This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.<\/p>\n
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.<\/p>\n
Additional privacy terms might apply if you have purchased a travel protection plan or insurance product which establishes additional terms and conditions between you, Sitata, and any underwriters, producers, intermediaries, claims administrators, and travel assistance organizations.<\/p>\n
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Service Personal Data Usage Data Cookies Data Controller Data Processors (or Service Providers) Data Subject (or User) [\/et_pb_text][et_pb_text _builder_version=”4.20.2″ _module_preset=”default” custom_margin=”||5px||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n We collect several different types of information for various purposes to provide and improve our Service to you.<\/p>\n While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:<\/p>\n We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.<\/p>\n We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”).<\/p>\n This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.<\/p>\n When you access the Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.<\/p>\n We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customise our Service.<\/p>\n You can enable or disable location services when you use our Service at any time by way of your device settings.<\/p>\n We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.<\/p>\n Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.<\/p>\n You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.<\/p>\n Examples of Cookies we use:<\/p>\n Sitata, Inc uses the collected data for various purposes:<\/p>\n <\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.20.2″ _module_preset=”default” custom_margin=”||5px||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n If you are from the European Economic Area (EEA), Sitata, Inc legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.<\/p>\n Sitata, Inc may process your Personal Data because:<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.20.2″ _module_preset=”default” custom_margin=”||5px||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Sitata, Inc will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.<\/p>\n Sitata, Inc will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.20.2″ _module_preset=”default” custom_margin=”||5px||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.<\/p>\n Please note that we transfer data, including Personal Data, to the Netherlands and store it there.<\/p>\n Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.<\/p>\n Sitata, Inc will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.20.2″ _module_preset=”default” custom_margin=”||5px||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n If Sitata, Inc is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.<\/p>\n Under certain circumstances, Sitata, Inc may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).<\/p>\n Sitata, Inc may disclose your Personal Data in the good faith belief that such action is necessary to:<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.20.2″ _module_preset=”default” custom_margin=”||5px||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.\u00a0<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.20.2″ _module_preset=”default” custom_margin=”||5px||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.<\/p>\n You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser. We do not officially support Do Not Track (“DNT”).<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.20.2″ _module_preset=”default” custom_margin=”||5px||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Sitata, Inc aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.<\/p>\n If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.<\/p>\n In certain circumstances, you have the following data protection rights:<\/p>\n The right to access, update or delete the information we have on you.<\/strong>\u00a0Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.<\/p>\n<\/li>\n The right of rectification.<\/strong>\u00a0You have the right to have your information rectified if that information is inaccurate or incomplete.<\/p>\n<\/li>\n The right to object.<\/strong>\u00a0You have the right to object to our processing of your Personal Data.<\/p>\n<\/li>\n The right of restriction.<\/strong>\u00a0You have the right to request that we restrict the processing of your personal information.<\/p>\n<\/li>\n The right to data portability.<\/strong>\u00a0You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.<\/p>\n<\/li>\n The right to withdraw consent.<\/strong>\u00a0You also have the right to withdraw your consent at any time where Sitata, Inc relied on your consent to process your personal information.<\/p>\n<\/li>\n<\/ul>\n Please note that we may ask you to verify your identity before responding to such requests.<\/p>\n You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.20.2″ _module_preset=”default” custom_margin=”||5px||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.<\/p>\n These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.<\/p>\n We may use third-party Service Providers to monitor and analyse the use of our Service.<\/p>\n Google Analytics For more information on the privacy practices of Google, please visit the Google Privacy and Terms web page:\u00a0<\/span>https:\/\/policies.google.com\/privacy<\/a><\/p>\n<\/li>\n<\/ul>\n Sitata, Inc uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimise and serve ads based on your past visits to our Service.<\/p>\n Google Ads (AdWords) You can opt-out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting the Google Ads Settings page:\u00a0<\/span>http:\/\/www.google.com\/settings\/ads<\/a><\/p>\n Google also recommends installing the Google Analytics Opt-out Browser Add-on –\u00a0<\/span>https:\/\/tools.google.com\/dlpage\/gaoptout<\/a>\u00a0<\/span>– for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.<\/p>\n For more information on the privacy practices of Google, please visit the Google Privacy and Terms web page:\u00a0<\/span>https:\/\/policies.google.com\/privacy<\/a><\/p>\n<\/li>\n<\/ul>\n We may provide paid products and\/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).<\/p>\n We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.<\/p>\n The payment processors we work with are:<\/p>\n Apple Store In-App Payments Google Play In-App Payments
<\/strong><\/strong>Service means the https:\/\/www.sitata.com website, API, and the Sitata mobile application operated by Sitata, Inc.<\/p>\n<\/li>\n
<\/strong>Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).<\/p>\n<\/li>\n
<\/strong>Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).<\/p>\n<\/li>\n
<\/strong>Cookies are small files stored on your device (computer or mobile device).<\/p>\n<\/li>\n
<\/strong>Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.<\/p>\n<\/li>\n
<\/strong>Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.<\/p>\n<\/li>\n
<\/strong>Data Subject is any living individual who is using our Service and is the subject of Personal Data.<\/p>\n<\/li>\n<\/ul>\nInformation Collection and Use<\/h1>\n
<\/h2>\n
Types of Data Collected<\/h2>\n
Personal Data<\/h3>\n
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Usage Data<\/h3>\n
Location Data<\/h3>\n
Tracking & Cookies Data<\/h3>\n
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Use of Data<\/h2>\n
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Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)<\/h1>\n
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Retention of Data<\/h1>\n
Transfer of Data<\/h1>\n
Disclosure of Data<\/h1>\n
Business Transaction<\/h2>\n
Disclosure for Law Enforcement<\/h2>\n
Legal Requirements<\/h2>\n
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Security of Data<\/h1>\n
Our Policy on “Do Not Track” Signals under the California Online Protection Act (CalOPPA)<\/h1>\n
Your Data Protection Rights under the General Data Protection Regulation (GDPR)<\/h1>\n
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Service Providers<\/h1>\n
Analytics<\/h2>\n
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<\/strong>Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.<\/p>\nBehavioral Remarketing<\/h2>\n
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<\/strong>Google Ads (AdWords) remarketing service is provided by Google Inc.<\/p>\nPayments<\/h2>\n
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<\/strong>Their Privacy Policy can be viewed at\u00a0<\/span>https:\/\/www.apple.com\/legal\/privacy\/<\/a><\/p>\n<\/li>\n
<\/strong>Their Privacy Policy can be viewed at\u00a0<\/span>https:\/\/www.google.com\/policies\/privacy\/<\/a><\/p>\n<\/li>\n